Work better together
Creating an organisation account unlocks team superpowers: up to 600 bonus credits each year, smart moderation tools, centralised billing, custom covers, and more.
- Up to 600 bonus credits
- Smart moderation
- Custom branding
Gmail and other public email providers are not supported for organisation accounts.
Advanced moderation
A calm safety net when you want it.
Invite your team
Bring everyone together with easy invites, clear roles, and Slack integration.
Branded cards
Make every card feel unmistakably yours.
Centralised billing
Keep team spending simple and in one place.
Private cards
Keep sensitive moments a little more private.
Priority support
Fast, reliable help when you need it.
Questions about organisation accounts?
Book a quick chat with Happy Tree Cards to talk through organisation billing, onboarding, security, or rollout planning. We can help you choose the right setup for your team and answer any questions before you get started.
Organisation FAQ
A few quick answers to common questions about organisations.
- Q
What is an organisation?
An organisation account unlocks team superpowers. Collaborate on cards, share custom designs, manage billing centrally, and keep your workplace professional with advanced moderation tools.
- Q
Can you help me setup my organisation?
Yes, absolutely! If you have any questions or need assistance setting up your organisation, please don't hesitate to contact our support team. We're here to help you get the most out of your organisation account.
- Q
How much does an organisation cost?
Organisation accounts are available on our Basic, Pro, and Unlimited plans. Each plan offers different features and benefits to suit your team's needs. Please visit our subscriptions page for detailed pricing information.
- Q
What happens to my personal account?
Your account upgrades to a professional profile. Existing cards and invoices become visible to admins, making collaboration and expense management seamless.
- Q
What happens to my credits when I create or join?
You have the option of moving your credits into the organisation and share them with the team. If the organisation is deleted, remaining credits return to the last admin.
- Q
Can I switch back to a personal account later?
Yes, if you are the only admin of the organisation, you can delete the organisation to revert your account back to a personal profile. This will remove all members and custom designs associated with the organisation. Cards and invoices you personally created will remain in your personal account.
- Q
Do you integrate with Slack or Microsoft Teams?
Yes! Pro and Unlimited organisations can connect their Slack workspace to easily invite colleagues to sign cards. Support for Microsoft Teams is also coming soon.
- Q
Why can't I use a Gmail or other public email providers?
Organisation accounts require a custom email domain to ensure proper team management and security. Public email domains like Gmail, Yahoo, or Outlook do not provide the necessary controls for organisational use.
- Q
How do I invite members to my organisation?
As an admin, you can invite members by navigating to the "Members" section of your organisation settings and clicking the "Invite Member" button. Enter their email address and select their role to send an invitation.
- Q
What happens if someone declines or ignores an invite?
Admins can resend or cancel pending invites. Invites can be declined from the invite page, and admins can remove declined invites from the list.
- Q
Who can manage members, roles, and covers?
Admins can invite members, change roles, and manage all organisation covers. Members can update their own name and manage their own custom covers.
- Q
What happens if I leave the organisation?
Leaving removes your access to organisation members, settings, and covers. If you are the last admin, you will need to assign another admin or delete the organisation first.
- Q
What happens to my cards if I leave or I am removed?
Your cards stay in your account, but the organisation link is removed so admins can no longer manage them once you are no longer a member.
- Q
How do I combine organisations?
You will need to delete one organisation and re-invite its members to the other organisation. Please ensure that you have the necessary permissions and inform your team before proceeding.
- Q
Can I transfer credits to another account or organisation?
Please contact support if you need to transfer credits between accounts or organisations.