Knowledge Base

Commonly asked questions and tips

Organisation account benefits, setup guidance, and answers to common questions.

A simple guide to choosing, paying for and sending a group greeting card.

How to add text, images and gifs to your card

Understand the delivery statuses shown for your cards

Share a signing link or invite colleagues through Slack

Update a card's scheduled delivery date and time from Purchased Cards.

Permanently delete your Happy Tree Cards account from your profile settings.

Download a PDF copy after your card has been sent and its download is ready.

Manage your marketing preferences, organisation profile details and account security settings.

Learn about secure login, payments, card sharing and the safety controls available on Happy Tree Cards.

Troubleshooting common issues with card delivery

Practical guidance for creating, sending and managing group greeting cards.

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