Card Delivery Status

Sending a greeting card is a special way to connect with your loved ones, colleagues, and friends. Happy Tree Cards provides a convenient and eco-friendly platform to send personalized group greeting cards. After sending a card, you may wonder if it was successfully delivered. In this help article, we will guide you on how to check the delivery status of your Happy Tree Card.

  1. Access Your Purchased Cards

    Log in to your Happy Tree Cards account & Navigate to the "Purchased" page. You can find this page by clicking on "Account & Cards" in the header menu.

  2. Check the Delivery Status

    On the "Purchased" page, you will see a list of your purchased cards. Look for the card you want to check the delivery status for. The delivery status of the card will be indicated next to the card's details

    Sending - The card is currently being sent
    Scheduled - The card has been scheduled for future delivery
    Unscheduled - The card has not been scheduled for delivery yet
    Delivered - The card has been successfully delivered to the recipient
    Partial Delivery - The card has been partially delivered to some recipients
    Bounced - The card delivery failed due to an issue with the recipient's email address
    Out of Office - The recipient's email system has an out-of-office auto-reply
    Mailbox Error - There was an error delivering the card to the recipient's mailbox

  3. Resend or Take Action

    If the card is still in the "Unscheduled" or "Scheduled" status, you can click on the "Admin" button next to the card to make any necessary changes or resend the card.

Checking the delivery status of your Happy Tree Card is easy and convenient. By following the steps outlined in this help article, you can quickly determine if your card has been successfully delivered or if any action is required. If you encounter any issues or have further questions, don't hesitate to reach out to Happy Tree Cards support for assistance.

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